“We recently closed on our new home in Dripping Springs, TX in a very short two-week window thanks to the exceptional and efficient work of Erin Rost. Two years ago, we knew that we would need to relocate to the Austin area, and we were encouraged by our local agent in Fort Lauderdale to work with Realty Austin. We interviewed a few different Realtors from different realty companies and felt that Erin Rost was the best choice. After meeting her in person she consistently reached out to us for about a year and a half while we waited for our home to sell in South Florida. She subsequently answered all our inquiries and sent us frequent updates about your local market here so that we could be more educated on the Austin Hill Country targeted area.
Because our home sold to a cash buyer and closed in only two weeks, our time to find and buy was equally short to avoid renting a place in between residences. In this area, Erin also delivered us with a perfectly targeted plan of action enabling us to see 38+ homes in 3 consecutive days from Spicewood to Bear Creek. She applied our lists of wants and needs and really made us feel each home visited had the potential to work well for us. She was sensitive to our needs, engaging, and made us laugh along the way infusing our ride with local knowledge, trends and features to value as we come from a market with homes built for hurricanes not panoramic views and valleys.
Educating us on the faster than normal tempo of your market, she prepared us well for placing a competitive bid with subsequent counter offers to drop the price down. For the walkthrough, Erin arrived with the 27 pages of inspection fixes needed for final inspection all printed out and ready to go. In this final phase of the buy, Erin really exceeded expectations again and was such a great advocate for us to make everything perfect in the physical sense of the house composition and the paper trails to wrap it all up. Erin, with Jane’s backup support, made us confident we bought the best house for us to make our home.
Fernando and Kelly”
“I had a great experience with Erin and Jane. They were very patient and helpful, as my needs and budget changed, and they ultimately helped me to get a house I love.
“ We had an urgent need to find a condo near UT for next Fall. Erin Rost made herself immediately available and got us educated on the market and what was available in our price range and what to think about in this hot market. From start to finish, it was 3 months. It is our second property working with Erin and I continue to be extremely pleased.
“Honestly, I’ve never had a better customer service experience in real estate than I have with Jane Hume and Erin Rost. I’ve been working with them for many years. I met them initially while working at a company handling marketing for the firm and building relationships with realtors. When divorce struck my life in 2015, Jane was the first person I called to get the ball rolling on listing my home in Belterra. Jane and Erin became more than realtors; they have become dear friends. I’ve been through a rough couple of years and decided to take the next step and lease a condo, which Jane answered the call and found the perfect place for me; in the right neighborhood, price range and with the amenities and space needed as I continue rebuilding my life. I’m grateful to them for this new chapter. I do hope as the next pages are written that I’ll be using them again to find a permanent place to put down roots. I’m never afraid to recommend them to anyone. They are the best real estate folks I’ve ever met. Genuine, honest, caring. They always put their clients first.
“ The Jane and Erin Team are the best! They both worked so hard and were so wonderful from the beginning of “We might get a house,” all the way until the signing. They took a lot of time to understand our needs and didn’t waste our time on houses we were not interested in. I would highly recommend them to anyone. Thank you both!
Erin Rost is a great, no-nonsense Real Estate Agent. She determined the “right” asking price, we had a steady flow of showings, and our home sold quickly. My wife and I have sold and purchased a number of properties in four different states and selling our Round Rock home was the smoothest transaction we’ve experienced…. Whenever an issue arose, Erin handled it. We are very satisfied customers.
Kevin V., Yelp Review
We had a very positive experience with Erin. She virtually went through the house buying process with us 2 times since our first attempt to buy a house about a year ago, went through the entire process and fell through right before closing (because the seller couldn’t get a clear title).
Throughout both of these home buying experiences Erin demonstrated professionalism, courtesy, good communication skills, drive to get things done, an ability to be upbeat and pleasant through multiple ups and downs. We always felt we had a good advocate in Erin, and that she used her many years of experience in real estate to our benefit.
On a personal level, we enjoyed the friendly and easy going, fun camaraderie that was established and persisted throughout our dealings. We highly recommend Erin!
Erin is a great, no nonsense Real Estate Agent. Erin determined the right asking price, we had a steady flow of showings, and our home sold quickly. My wife and I have sold and purchased some properties in four different states and selling our Round Rock home was the smoothest transaction we’ve experienced. Whenever an issue arose, Erin handled it. We are very satisfied customers.
Thank you for giving me the opportunity to reflect on Jane’s and Erin’s assistance to us as a family, but more specifically to my husband Dave and me in finding our Austin home. Jane’s and Erin’s welcoming, friendly and professional disposition gave us the confidence as they learned our priorities, that our needs and requirements were going to satisfied in finding the appropriate home for us in Austin,Texas.
I am happy to speak for the members of my family that met Jane and Erin, we all have great regard and appreciation for the professional and personalized service they offered to us.
Rest assured that both as a team and individually, Jane and Erin met our expectations and have gone beyond the extra mile to finding our future home and feel welcome in Austin, even before we move in. Realty Austin and particularly the team formed by Jane and Erin would be highly recommended by the Massey family to all in need of their services.
It’s difficult for me to write this review because it is hard to describe the impact that the Jane and Erin Realty team have made on mine and my family’s life. Erin was a dream. She held our hands every step of the way and recommended the right people to help us during this journey – always professional, always accommodating, and the right kind of honest. She brings an incredible amount of knowledge to the table.
At our closing this December, I sat across the table and cried happy tears. As I looked at Erin, she was also misty-eyed. How was it possible that we found a realtor that cared about finding us the most perfect home, as much as we did? Thank you to Erin and the entire team for making this a positive experience. I can’t recommend you enough. If you need a realtor that truly cares and will shoot you straight from beginning to end, choose Erin Rost!
Jane and Erin were absolutely hands down the BEST agents I have ever worked with! I started working with them from out of state just shy of a year ago. They knew exactly what I was looking for and kept my fully updated even before the property went on the market. When we finally made the move to Austin we hit the trails in full force and within 3 weeks we found our dream property! They made me feel like the most important person in the world. They are terrific agents! I did not feel like I was being taken for a ride. They were very thorough and crossed every T and dotted every I. They were very well prepared on every property and had extensive knowledge on every nook and cranny! So, yes, you can say my husband and I were very impressed by these 2 young ladies! The best attribute of Jane and Erin is that they are kind and have big hearts. I truly feel they want you to be 110% in love with your purchase. Thank you from the bottom of our hearts we are over the moon in love with our new home!
DiAnna and Cliff Drysdale, Google Review
We were extremely pleased with Erin Rost and her diligence in finding us a Lake Travis home. She was patient and quickly came to understand what was important to us. When we landed on the home we ultimately closed on, she really earned her stripes in dealing with a Seller who was difficult and a Seller’s agent who was inexperienced and related to Seller. Erin handled all of this with aplomb, kept things on track and kept all parties focused on the end goal. I highly recommend Erin for your home search or sale.
Tom C., Yelp Review
Erin Rost with Realty Austin, on the Jane and Erin team recently helped us sell and purchase our new home. We sold our house in Round Rock and purchased in Georgetown. We have been working with them for quite some time, as we started the process of looking in 2014. From the beginning, they were very insightful on different opportunities and showed patience when we were taking our time to find the perfect living arrangement. When it came time to sell, Erin was very active in helping us stage our home, helped us get through closing our previous house without any hiccup, and kept the lines of communication open between us, the buyer and their realtor representative. They were quick to put a “coming soon” sign up, and help provide us with an accurate timeline on when to have the house ready. This actually helped us get a contract (For full asking price and fulfilled all of our terms) 3 days before the house officially went onto the market.
In regards to purchasing our new home, Erin was very present and active in a majority of our meetings with the builder and walk-throughs to help us make the best decisions within our interests and helped identify different things we can look for. Upon closing, at no fault of their own, our closing was delayed thanks to incompetent lenders, but Erin and her team dedicated their time during this delay to help them get their act together to prevent further delays in the process.
As with any company, person or partnership, nothing/no one is perfect, and there are some areas of improvement. However, there is nothing great that comes to mind, and any challenges were met and rectified quickly and efficiently.
I would recommend Erin and Jane and will do when the opportunity arises, to anyone who is willing to listen. They will help you sell, buy, or both and do it with great professionalism and be able to do so with keeping your best interests in mind.
Ashley and Jason Carstens
We had an excellent experience working with the Jane and Erin team, and in particular Erin Rost, to find the ideal lake front home for us that met all of our objectives. Throughout a lengthy search and close process, Erin gave generously of her time, demonstrated patience with both us and Seller, understood our priorities, navigated us through a complicated close, and handled negotiations with a Seller that at times got “testy”. I heartily recommend Erin and the Jane and Erin team to handle your next real estate transaction.
Mary Ann and Tom Clark, Google Review
The Jane and Erin team were wonderful Realtors, and the website has a great tool for going through listings to find the home you’re looking for. Highly recommended.
Jeff Valentine, Google Review
We worked with the Jane and Erin Team of realty Austin and couldn’t have been happier with the results. The current Austin realty market is very difficult to navigate, especially for first time home buyers like ourselves. We had two offers accepted on homes that after inspection, turned out to be terrible. Jane and Erin both went out of their way to make sure that we did not get ourselves into a house that would end up being a money pit. We were one of many bids on the final house we looked at and Jane and Erin structured our offer in a manner that allowed us to get the house without even being the highest bidder. We highly recommend working with Realty Austin and especially the Jane and Erin Team!
William L., Yelp Review
This was our second property with Jane and Erin and we once again had a great experience working with them.
We are amazed with their professionalism, wealth of knowledge and meticulous nature. They are always a phone call away and as I have said in the past – they are way more than “agents” to us, they are friends.
Rest assured that I will be recommending them to colleagues and friends.
We look forward to working with them for many years to come!
Erin and Jane were excellent ambassadors to the Austin area and assisted us greatly in our search for a new home. Realty Austin is fortunate to have two such empathetic, knowledgeable and eager-to-help folks working for them.
Erin and Jane were recommended to us by a friend who spoke highly of them so we felt very confident about our decision to use their services. We were not disappointed in our choice. They were responsive to our needs and listened closely to our criteria for selecting a home. Although the process of learning about an unfamiliar real estate market is challenging and tiring, we felt secure in the fact that they knew the pros and cons of various neighborhoods and had good insight into the overall Austin market. They both worked very hard to make this experience a home run for us. We are pleased with our purchase and really appreciate their help and guidance.
I cannot say enough good things about Erin. I have been receiving e-mails regarding Mueller for years. She was fabulous and we saw the house I bought before it was listed and she helped me with every aspect of this purchase. Realty Austin could not have a nicer or more important effective realtor. I am very happy and would recommend her and Austin Realty to anyone who asked.
We wanted to take this opportunity to thank Jane and Erin team from the bottom of our hearts for being a part of this journey with us, its just the beginning with many more to come!
We appreciate everything that they have done for us – the numerous day trips to the home site, their patience in answering our (sometime stupid) questions, and the love and care with which they have treated us. The Jane and Erin team made us feel comfortable and confident about our first home.
We never thought like we were “dealing with an agent”, it was more like “talking to a friend” – and we hope that we can always come back to our friends when we need them.
As first time homebuyers, we could not have asked for more! In days, months and years to come – they will be our first choice, no doubts about that.
Pratik and Ashlesha
Selling my house was a great process. Erin and Jane were super helpful and made the whole experience stress free and that was priceless. We ended up getting way more for the house than originally planned and I couldn’t have asked for better agents.
Tanya R., Yelp Review
Jane, Erin, myself, and my wife, Mary Lou have developed a wonderful agent-client relationship that we look forward to building into a longer term friendship. Working with them couldn’t have been a better experience for us. We have shared a few emails with Jane and Erin about how much we loved working with them and that we couldn’t have asked for a better couple of realtors to work with. They certainly represented Realty Austin incredibly well, with the utmost professionalism and friendliest of service. They are extremely knowledgeable in real estate and we knew we were in good hands the whole way. We got lucky to find them.
I liked both Jane and Erin. Erin was very patient with us as it took us 11 months and had some pretty important must have’s. When Erin saw a house she didn’t think would be a good fit for us, she would pull the plug knowing it wasn’t in our best interest. On the flip side, she would pounce on a house and make sure we saw it right away if she felt that it was a good fit for us. Erin was extremely detail oriented and being first time buyers she really made the process as limited stress wise as possible. We would absolutely recommend her. She will get the listing of our house whenever we sell it.
My husband and I have bought and sold many homes over the years, and I can confidently say that this was by far one of the best experiences we have ever had. Both Jane and Erin were wonderful through the process, and really helped us through the relocation, as we are new to Austin.
They were patient and thoughtful and provided a tremendous amount of insight into the area, benefits and challenges with different areas, and highlights to consider. They really made the process fun and greatly reduced our stress.
We love our home and the area and without Jane and Erin, who knows what would have happened!
Erin and Jane reached out to us last year when we were really on the fence about moving from our current location. I think I had expressed some interest in one of the properties listed on the Realty Austin website and that’s how we ended up making the initial contact. Our interactions were primarily with Erin, so I will let the focus of this be on her (although Jane was wonderful and helpful at every opportunity that arose).
I explained my dilemma on moving to Eanes. We have two young children and love our Circle C home, the community, the neighbors and the exemplary elementary school. But we were also looking a little ahead in terms of middle and high school for our kids and wanted to keep our options open on getting into the Eanes school district.
Erin was very patient and was more than happy to show properties in the 360/Westlake area just so we could get a feel for the neighborhood and take our time to understand what we really wanted in a home. We feel this has been a really amazing journey together. We saw quite a few properties over the course of the year and Erin would patiently go over the pro’s and cons of each listing we saw. She took the time to educate us on the market in general, and how to make relatively easy fixes to update the look and feel of some of the older homes that were the norm in the area. She always came across as a calm, professional, thoughtful and caring individual that genuinely wanted her clients to be happy. She was very good at patiently listening to our feedback/concerns and breaking it down into things we could fix and things we may not be able to change, which made the process of elimination so much more easier. We got along amazingly well and the whole process seemed so smooth and relaxed. Erin is a wonderful person. We feel fortunate to have met her and feel we have made a new friend.
We were more than pleased with the Jane and Erin team! Erin took the lead with us due to the area where we were wanting to move. We ended up building a house and she helped us with all the details including selecting finishes, communicating with the builder and blue taping all the little fixes near the end. I’m very glad that we had her in our corner since we had never bought a new house before and it was very new to us. I would recommend the Erin and Jane team highly!
Linda and Ron Douglas
Jane and Erin were absolutely wonderful during my entire home search. I have a very busy schedule, and they were always available to go house hunting when I had a second to get out. I jumped around on my location and house preferences multiple times and they stood by my side with every move. They were there to help me with all the questions and concerns I had throughout the entire process. I would highly recommend them to my friends and family!
My experience in working with Jane Hume and Erin Rost has been stellar and culminated in my purchase of a home in Hyde Park at a very affordable price – a small miracle. Jane and Erin also ably represented my daughter and son-in-law when they bought a home in East Austin last year.
When I was deciding whether to relocate from the San Francisco Bay Area, Jane and Erin worked with me for months, familiarizing me with Austin neighborhoods. When I was in a position to buy, they took on the challenge of finding me an affordable home in central Austin. They found several suitable candidates that would fit my rather tight budget, including the small and very charming cottage that I ultimately bought.
They also helped me figure out what repairs would be needed and find an excellent contractor. They dealt very competently and professionally with frustrating problems that arose (on the seller’s side) during the closing.
Erin and Jane are also two of the nicest and smartest women I’ve met – and tough negotiators as well. Having a two-person team on my side was great. I recommend them highly.
Jane and Erin are amazing! They helped me find a great apartment is precisely the location that I wanted to be in. When it came time to close, they handled all of the paperwork, negotiation, and related matters adeptly, saving me a good amount of money on the margins. I’d definitely recommend them to anyone looking to buy a home in Austin.
EJ Fagan, Yelp Review
Erin did a great job for us from the first call to us in Prescott, Arizona until our closing in Sun City. I believe it was a learning experience for all of us as we tried to navigate the home building process in Sun City. Erin was willing to intervene when needed and her support during the stressful times was much appreciated. I would not hesitate to recommend Erin as an agent to anyone looking purchase a home.
Jane did a great job. She had use back the entire time. She was very thorough and on top of things. I never met Erin, but could tell she was a strong part of the team.
We closed on our house in Cedar Park last week, and let me tell you… we feel SO lucky to have found Erin and Jane! They have been absolute joys to work with through the whole process.
We are new to the area and didn’t know much about Austin. Erin and Jane gave us phenomenal tours of the neighborhoods and were able to pinpoint the best areas for us with school-age children. They really took the time to understood our needs and find us the right home. They truly care about their customers and go the extra mile to help them make the best decision.
When it came time to execute on the sale and closing process, they were extremely responsive to any and all of our questions… and we had a lot! They were proactive in ensuring we were up to speed with what was going on in the process and advocated for us at every turn.
We thank them for a wonderful experience and look forward to our continued friendship with them. They are both very special people. We are glad to have found them at Realty Austin.
My wife and I think the world of Erin Rost and Jane Hume. We would recommend them to anyone looking for a home in Austin. As our agents, they educated us, guided us, recommended us, kept us constantly informed, and accommodated us with all our needs. Not knowledgeable at all about the Austin area, we asked a lot of questions and tried a lot of things that they truly guided us through. Their exemplary service resulted in our purchase of a home that fit our budget and needs. Their recommendations, follow through, and personal attention to our needs were over the top and exceeded all of our expectations.
We realize that much of what they had done for us was due to the concerted efforts that Realty Austin was supporting them with. With that said we would like to thank all of Realty Austin for supporting Erin and Jane in finding the property that we were looking for.
Roger & Denise Kirchheim
We started working with Jane and Erin in April of 2012. They have been so patient with our needs, which were, to say, rapidly evolving. We appreciated their time and energy to cart us all over Austin in the hunt for the ideal property. Kudos to their support and leg work as we would quite often give her a list of MLS listings we were interested in viewing en route to properties!
Ultimately we found the perfect property, entering them into a harrowing several month experience with a nasty listing agent (and similar seller) from another brokerage. Thank goodness for their perseverance and upbeat attitude to ensure we always were handled with dignity. They were always on top of their game between balance our calls/ texts/ emails in coordination with responses of the opposing broker.
We loved working with Jane and Erin and consider them to be a friends whom we will always treasure. You are very lucky to have such a great team representing Realty Austin! Should we ever be in the market again, we would only work with Jane and Erin.
Jerilynn & Jocelyn Millvan
We were so lucky to discover Jane and Erin! Back when moving to Austin was just an idea, they introduced us to town and drove us through different neighborhoods for hours—knowing we might move to Dallas. After we selected Austin, they listened to what we wanted (and didn’t want), knew all the properties and laws, and explained how the market worked. Team Jane and Erin made it their priority to find what we wanted. Having a team was great because one of them was always available to help. Without their guidance, we would have lost out on homes, because, in this market, homes get multiple offers in one day. Yet, we never felt rushed. We highly recommend Jane and Erin and will do business with them in the future. But we’d rather not move away from our new-found friends.
Steve & Kim Morris
Jane and Erin did a great job. They worked hard the entire process and we had a smooth closing. I would certainly use them again in any real estate transactions.
Brian and I think Jane and Erin make a great team. They were totally responsive to our many questions and both fun to work with. We would not hesitate to recommend them to buyers and sellers, and are glad the Realtors in Santa Fe gave us their names. All good wishes!
Sharon and Brian Moore
We have worked with many agents from many brokerages and found none to be more knowledgeable, reliable and honest than Erin Rost.
H. Dunn & M. Taylor
Erin Rost has been one of the most conscientious sales people I have worked with.
We couldn’t have had a better person to work with. Erin is the epitome of professionalism. She works extremely hard, pays great attention to details and, as an extra has a darling personality. We were lucky to have her representing us.
J. & D. Martin
Erin was helpful, patient, professional and caring far beyond the call of duty!
K. Kerr Fitzgerald